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Frequently Asked Questions

Get answers to common queries about donations

How do I get my 80G certificate?

Your 80G certificate will be automatically generated and sent to your registered email address within 24 hours of successful donation. You can also download it from your donation history.

Is there a minimum donation amount?

The minimum donation amount is ₹100 for individuals and ₹1,000 for organizations. However, any amount you contribute makes a significant difference in someone's life.

Can I donate in foreign currency?

Currently, we accept donations only in Indian Rupees (INR). For international donations, please contact our support team for alternative arrangements.

How can I track the impact of my donation?

We send quarterly impact reports to all donors via email. You can also log in to your donor account to view detailed reports, beneficiary stories, and fund utilization statistics.

Is my payment information secure?

Yes, absolutely! We use industry-standard 256-bit SSL encryption and PCI DSS compliant payment gateways. Your payment information is never stored on our servers.

Can I set up recurring donations?

Yes! You can set up monthly, quarterly, or annual recurring donations during the payment process. You can modify or cancel recurring donations anytime from your account.

Terms & Conditions

1. Donation Acceptance

National Trust reserves the right to accept or refuse any donation at its discretion. All donations are voluntary and non-refundable once processed, except in cases of technical errors or duplicate transactions.

2. Tax Exemption Certificate

80G certificates are issued as per Income Tax Act regulations. The certificate is valid only for the financial year in which the donation is made. Donors must provide accurate PAN details to receive the certificate.

3. Data Privacy

Your personal information is collected solely for donation processing and communication purposes. We do not share, sell, or rent your information to third parties. Please refer to our Privacy Policy for detailed information.

4. Fund Utilization

All donations are utilized for programs and activities aligned with National Trust's objectives. While we strive to allocate funds as indicated, National Trust reserves the right to redirect funds based on urgent needs and priorities.

5. Payment Gateway Charges

Payment gateway charges, if any, are borne by National Trust. The full amount of your donation is credited to the cause without any deductions.

6. Communication

By donating, you consent to receive communication from National Trust regarding your donation, impact updates, and relevant programs. You can opt-out of non-essential communications at any time.

7. Dispute Resolution

Any disputes arising from donations shall be subject to the jurisdiction of courts in New Delhi, India. For queries or concerns, please contact our support team.

Last Updated: January 2024 | For detailed terms, please visit our website or contact support@nationaltrust.gov.in